F.A.Q's

• Technical Inquires

Q.   Why doesn't the song play when I click the link?

A.   First, we recommend that you configure Winamp to stream your songs. If you don't have Winamp you can download it here. Second, if you plan to use Windows Media Player, we recommend using Windows Media Player version 9.0 (to download please click here). Once installed, go to Tools/Options/File Type. Make sure that MP3 is selected. Once this option is selected and saved, Windows Media Player will automatically play streams from The Industry Resource.


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Q.   What are the browser requirements for this site?

A.   The Industry Resource is best viewed using Internet Explorer v5.0 or greater. Other browsers may work with the site depending on their individual configuration. Other supported browswers include America Online v5.0, Safari and Internet Explorer for Macintosh.

Note: The look, feel, and functionality of our site is best experienced with Internet Explorer v5.0 or greater. You may experience slight visual or performance differences with other browsers.


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Q.   In what format does The Industry Resource accept songs?

A.   All songs must be submitted as an MP3. Silver member can upload songs as large as 5Mgbs. Gold and Gold Plus member can upload songs as large as 10Mgbs.


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Q.   How do I create an MP3?

A.   Please refer to our How to... section for more details.

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Q.   What are the file requirements for uploading my song?

A.   First, you need to know that we only stream musical content. To that end, you will need to rip (digitize your audio) the song(s) from your CD and then convert the .wav (pc) or .aiff (mac) file to an MP3 encoded file. Once you have uploaded your MP3 file to our server, we will then convert it to a streaming file before posting it.



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Q. I am having difficulty uploading my songs. What should I do?

A.  Most upload problems can be solved by resaving your MP3 file according to the following guidelines:

- Your file MUST be in MP3 format. We use different technologies to determine if a file is as an MP3
- Silver members' songs must be no larger than 5Mgbs per song
- Gold and Gold+ members' songs must be no larger than 10Mgbs per song
- You can upload up to a maximum of 5 songs per month
- Your file name should not contain any spaces or special characters Use only letters and/or numbers
- Your file name should not exceed 15 characters
- Your MP3 file should be compressed at a bit rate of 128Kbps

Note: You may experience problems uploading songs to our servers if you have Anti-Virus or Firewall software running on your system. If you continue to have problems uploading your songs, contact support by using the support button in your personal member area.

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Q. How can I listen to the audio files on the site?

A. We recommend that you download a media player such as Windows Media Player, iTunes or WinAmp. Make sure that your player is configured to play MP3 and M3U file types. Also, you should make sure that you do not have multiple media players running when trying to listen to our streaming media.

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